Thursday 10 March 2011

Upgrade notice for Cubase users

Just a quick heads-up for Cubase users regarding an issue which can cause Loomer plug-ins saved in Cubase projects to reset to their default after upgrading said plug-in.

Other hosts are not affected. Presets saved externally are not affected.

This issue will only crop up if you:
  • Save a project using a plug-in that used the old, flat preset system.
  • Upgrade the plug-in to a version that users the new integrated preset browser.
By old flat preset system, we mean the one which looks like this:

And this is the new integrated preset browser:

To clarify, if you've updated from a version before any of these, to these versions or later, your plug-in configuration saved in the Cubase project will reset to default:
  • Aspect 1.6.0
  • Manifold 1.5.0
  • Shift 2.0.0
  • Resound 1.5.0
  • Sequent 1.1.0
  • String 1.2.3
If you've already upgraded to a plug-in using the new browser, further upgrades will not cause any problems.

Due to the nature of the bug, there is no workaround that we can implement in our code. The bug is with Cubase, and the ball is very much in Steinberg's court in terms of a fix. In the interim, we suggest:
  • Before you upgrade, save your presets out to native .xml or .fxp files.
  • Upgrade the plug-in(s).
  • Open your Cubase projects, load your saved presets into the affected plugins, save the projects, and never concern yourself about this bug again.
If you're a registered user who has already upgraded and would like a link to an older version of a plug-in so you can downgrade and save your presets or email us on the support email address listed here.

We apologize for any inconvenience this may have caused.